Refund policy

Returns & Refunds Policy

At thecleverhome.store, we strive to provide high-quality products and a smooth shopping experience.

Returns
We accept returns only in the following cases:
- The item is damaged
- The item is defective
- The wrong item was received

To be eligible, you must contact us within 7 days of receiving your order and provide clear photo or video evidence of the issue.

Refunds
Once your request is reviewed and approved, we may offer:
- A replacement item at no additional cost, or
- A partial refund depending on the situation

Please note:
- We do not accept returns for change of mind, incorrect size, or personal preferences
- We do not require customers to return items in most cases due to international shipping costs

Late or missing refunds
If you haven’t received a refund yet, please contact us at:
support@thecleverhome.store

Additional Information
We work with international suppliers to bring you the best prices, so shipping times and return processes may differ from local retailers.

By placing an order, you agree to these terms.